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However, it cannot be turned on anymore. Serving the Southern Africa Consumer for over 12 years! Please contact us for a suitable alternative. Remove the battery if you do not use it. The pen offers pressure levels and works just as you would expect from a lead or carbon pencil. Go to our website to download the latest driver to solve this problem.

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Genius PenSketch 6×8 Graphic Tablet for Professional Designers

The cordless pen has level pressure sensitivity but it does not support pressure sensitivity adjustment. If the driver does not help, contact customer service. You could use the pen and mouse as an alternative. My tablet pen is broken, where can I buy the pen?

Once the tablet gets disconnected from USB, or after long periods of inactivity, it loses pressure sensitivity. You can store the pen in the clip on the top and this makes it easy to take along with you. Unfortunately, we do not offer global warranty on our products.

The protective cover is used for consumption.

The 6 x 8″ x mm working area with the cordless pen and mouse is great for users to write, draw, sketch or sign emails. Making full-use of high-quality materials, plus an extra-large x pixel graphical LCD showing a clear 5-line data display. Remove the battery if you do not use it. If the problem is the same, the tablet is broken and you need to contact customer tableh for assistance.


Unfortunately, our tablets do not support to Adobe Acrobat DC. The pen, mouse tableh tablet effective distance must be within 15mm; otherwise, this could create this condition too. Is there a way I can get this to work in dual screens? Finally, download the latest version driver to see if this helps.

Genius Product Support – PenSketch 6×8

Go to our website to download the latest driver to solve this problem. In Windows, there is a file and a toolbox that will open and it can easily write on tablet and see on computer. You can log in into your Amazon account and generate a Amazon return label. What is your global warranty on your products? Review it and you could win a R Voucher. Whenever I would touch the tablet pen to the tablet itself, and I hold still, the cursor keeps jumping around. If the problem is the same, it should be a problem with the tablet or pen.

The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out. Using the tablet for a few months, it creates scratch on the surface, what can I do? If you want to resume it, just click on the icon. Can I connect a tablet pen and mouse together? The tablet cursor on the screen moves randomly, why? This graphics tablet is suitable for both Windows and MAC users alike. There is no App for Mac.


There will be an icon in the Program List after installation. Enter Handwriting Tool, and you can choose Color, Width, and so on.

Genius Mousepen i608X 6″ x 8″ Graphics Tablet (Incl Pen & Mouse)

The pen is broken in this condition. Bringing the pen to the graphics tablet within 1 cm of the surface generates a sharp pencil style and does not control the line thickness and click.

The problem is only solved by resetting the machine, why?

After I installed the driver and app, the pen program creates interference.